Why eTransform?
Information technologies offer opportunities for improvement to organisation that often view them as a factor which reduces costs or increases efficiency, or simple as a factor of improving competitiveness.
In an eTransformation process, information is dematerialized and the speed at which it flows through electronic media is drastically increased, and the cost of transport, storage and information retrieval is reduced to varying degrees.
The benefits of eTransformation depend on the nature of the process to be eTransformed, although in general they will always be related to two primary effects of eTransformation:
- improved information management cost
- speed of execution of the process
Usually, a master speed of execution is determinant in productive processes or customer and user service, while the quality of electronic information and the improvement in the possibilities of analysing this information are predominant in those processes related to planning or sales strategy.
In recent years the attractiveness of TICs has led companies (especially large corporations) and the civil service to embrace programmes of introducing technology in their internal procedures and those with third parties.
Many of the pioneering organisations do not class their improvement programmes as eTransformation, but with their experiences they have contributed to the definition of a new category of projects, the eTransformation projects.