Key aspects
eTransformation projects are usually applied to situations where the principal activity involves information management. It is obvious that information technologies offer more and better opportunities for improvement in these processes where the raw material is information.
Therefore, it is logical that those organisations who manage the largest volume of information are those with greatest interest in eTransformation projects, and particularly the Civil Service, the finance sector or the media.
The objective of any eTransformation project is to apply technology to find the way to dematerialize the information and eliminate the need to transport it or store it in a physical format.
Furthermore, for a process to have been completely eTransformed as opposed to having its phases automated, it is necessary to always take the following aspects into consideration:
- Technology
- Legal framework
- People
Applying technology to a physical process is no use if subsequently we do not have sufficient legal guarantees to ensure that the resulting electronic process has the same legal validity as the former process in physical format.
Likewise, many physical to telematic transformation projects have failed because they did not consider the real target group of the initiative, the final users, or people. That is why any eTransformation process must analyse the implication of the users within the technological environment and define the way to implement it which is most adaptable and less problematic once it is up and running.